Privacy Policy

At BVB Home Health Care Services Inc., we are committed to protecting your privacy and safeguarding any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our website. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1. Personal Information:

   • Name, email address, phone number, and other contact details provided through forms on our website.

   • Information about your care needs shared through the Service Request Form.

2. Non-Personal Information:

   • Browser type, IP address, and other technical details collected automatically through cookies or analytics tools to improve website performance.

2. How We Use Your Information

We use your information for the following purposes:

• To respond to your inquiries and provide the services you request.

• To communicate with you about our services, including follow-ups on service requests.

• To improve the functionality and user experience of our website.

• To comply with legal or regulatory requirements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers: Trusted third-party vendors may assist us in managing our website or delivering services.

• For legal purposes: If required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies collect data such as:

• Website usage statistics.

• Preferences for faster navigation.

You can disable cookies through your browser settings, but doing so may affect your website experience.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security of your data.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Your Rights

You have the right to:

• Access, update, or correct your personal information.

• Request the deletion of your personal information, subject to legal or regulatory requirements.

• Withdraw consent for data processing at any time.

To exercise these rights, please contact us using the information below.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: care@bvbhealthcare.com